A crucial conversation is a high-stakes discussion that matters to you. A Crucial Conversation can be any discussion where neither party wants to look bad, drop the ball, or appear incompetent; discussions that involve hot issues and emotions; and conversations where you want to persuade someone or influence their thinking. In Crucial Conversations, Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler offer a proven approach to communicating in these situations.
Overview About Crucial Conversations by Kerry Patterson
Crucial conversations—those we dread and those we can’t avoid—have a way of triggering emotions that cloud our thinking, narrow our vision, and destroy relationships. No one is immune from important conversations gone bad. They happen in every part of life: work, home, community. They’re fraught with emotion and laden with political land mines. In Crucial Conversations, three experts on conflict resolution—Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler—present a simple but powerful model for having these crucial conversations.
Reviews About Crucial Conversations by Kerry Patterson
Crucial Conversations changed my life. Before reading it, I had high anxiety every time I had to talk to anyone about anything important. After reading it, my communication skills improved drastically and I no longer have social anxiety! The book gives you examples of conversations that almost everyone has at some point in their lives and teaches you how to be assertive and not passive-aggressive. It also teaches you how to speak up for yourself without coming off as a jerk. Everyone should read Crucial Conversations!
About “Kerry Patterson” the author of “Crucial Conversations”
His work has helped millions of people have important conversations that create breakthroughs and results. He is also a New York Times best-selling author, with five books translated into more than 25 languages.
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